🧠 Confidential Adviser: Anonymous Wellbeing Support
Today, we’re launching one of our most human updates yet.
Confidential Adviser brings private, anonymous wellbeing support directly into PulseBoard — helping teams take care of each other without compromising privacy.
💬 What It Does
Confidential Adviser lets designated team members (like HR, managers, or wellbeing coaches) offer support to colleagues who might be struggling — completely anonymously until the support is accepted.
If someone logs a “stressed” or “burnout” check-in, the system automatically creates a confidential support request. Advisers can then reach out through a secure, private channel.
No one else in the organization sees who the person is — not even admins.
🔐 How It Works
- Anonymous by default: The team member stays anonymous until they choose to accept the adviser’s offer.
- Smart triggers: Alerts are created after a burnout check-in or repeated stress signals.
- Privacy-respecting flow: All conversations remain confidential and fully GDPR-compliant.
- Multi-channel delivery: Support notifications appear in PulseBoard, Slack, and Microsoft Teams — wherever your team works.
🎯 Why It Matters
Mental health at work isn’t just about data — it’s about trust.
This feature gives people a safe way to ask for (or receive) help without fear of exposure or stigma.
🌍 Available Now
Confidential Adviser is included in PulseBoard v1.1.0 and available for all organizations starting today.
Admins can enable it via Organization Settings → Roles → Confidential Adviser.